Privacy Policy

Effective Date: January 1, 2025

Consumer Protection Law Group (“we,” “our,” or “us”), including our subsidiaries, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you visit our website or interact with us.

1. Information We Collect

a. Information You Provide Directly

We may collect personal information when you:

Examples of personal information:

b. Information Collected Automatically

When you visit our website, we may collect:

2. How We Use Your Information

We use your information to:

We do not sell your personal information.

3. Text Messaging and Opt-Out

If you provide your phone number, you may receive text messages from us related to your case or inquiry.

To opt out of text messages, reply “STOP” at any time. Message and data rates may apply.

4. Sharing Your Information

We may share your information with:

All third parties are required to protect your data and use it only for the services they provide us.

5. Your Choices and Rights

You can:

6. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Websites

Our site may include links to other websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

10. Scope of Arbitration and Third-Party Beneficiaries

Any and all disputes, claims, or controversies arising out of or relating to your use of this website, your submission of information, or any communications sent to you (including but not limited to phone calls, text messages, and emails) shall be resolved by binding arbitration administered by JAMS. This agreement to arbitrate applies not only to disputes with Consumer Protection Law Group, but also to disputes with our affiliates, agents, service providers, and specifically identified Partners who receive your information or contact you. These third parties are intended third-party beneficiaries of this arbitration agreement and may enforce it independently. This agreement includes, without limitation, all claims arising under statutory or common law, specifically including the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227 et seq., and any analogous state laws.

11. Mandatory Informal Pre-Dispute Resolution

Before initiating any arbitration proceeding, you agree to first send a detailed written “Notice of Dispute” to Consumer Protection Law Group via certified mail. The Notice must contain your full name, the specific phone number or email address at issue, a detailed description of the alleged claim, and the specific relief sought. For a period of sixty (60) days following receipt of this Notice, Consumer Protection Law Group (and/or its applicable Partners) and you agree to negotiate in good faith to resolve the claim, which must include a mandatory individualized video or telephone settlement conference if requested by us. Completion of this informal dispute resolution process is a strict condition precedent to filing an arbitration demand with JAMS.

12. Class Action and Representative Action Waiver

YOU AND CONSUMER PROTECTION LAW GROUP (AND ITS PARTNERS) AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding, except as expressly provided in the Mass Arbitration Procedures below.

13. Mass Arbitration Procedures

The parties expressly agree that the JAMS Mass Arbitration Procedures and Guidelines shall apply to any mass arbitration. If 75 or more similar demands for arbitration are filed against Consumer Protection Law Group or its Partners by or with the assistance of the same law firm or coordinated group of counsel (a “Mass Filing”), you agree that the JAMS Process Administrator shall administer the Mass Filing in sequential batches of 50 demands per batch. To the extent there are fewer than 50 demands left over after the batching described above, a final batch will consist of the remaining demands.JAMS shall: (1) administer only one batch at a time; (2) appoint one single arbitrator for each batch; and (3) assess arbitration fees only for the specific batch currently proceeding. You agree that no arbitration demands outside the active batch may be filed or processed, and no arbitration fees shall be assessed for demands outside the active batch until they are selected for a subsequent batch. If your demand is part of a Mass Filing, any applicable statute of limitations shall be tolled from the time your demand is submitted to JAMS until it is selected for an active batch.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Consumer Protection Law Group
10880 Wilshire Blvd, 24th Floor
Los Angeles, CA 90024
📞 (424) 677-1115
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